Shipping & Returns

Shipping

UK (Royal Mail standard) £3.99

International (tracked courier) £16.99

Dispatch

We aim to dispatch within 3 days of your order date, but in some cases it may take up to 5 days. You will receive an email notification once your order has been shipped.

Delivery

UK orders are sent via Royal Mail standard service and should reach you within 2-5 working days from dispatch date.

International orders are sent via a tracked courier service and should reach you within 5-10 working days from dispatch date. Tracking details will be provided by email notification.

International orders are subject to customs, taxes, import charges or any additional fees by your local government. The recipient will be solely responsible for such fees.

 

Changed your mind

If you’ve changed your mind and would like a refund please email us within 7 days of receiving your order. We will ask you to return the item in it’s original condition and within 14 days to:

Kitty Lambton
Rogart Street Campus
4 Rogart Street
Glasgow
G40 2AA

Unfortunately shipping costs cannot be refunded and your order will need to be returned to us at your own expense. A full refund will be issued providing the item(s) is returned in its original condition. Returns that are lost in transit cannot be refunded.

 

Unhappy with your order

We really hope you are happy with your Kitty Lambton order, but if you are dissatisfied, please email us as soon as possible: hello@kittylambton.com